Terms & Conditions

1. Booking & Payment Policy

• Advance Deposit: A minimum advance deposit of 30% to 50% of the total tour package cost is required to confirm hotel reservations and private cab allocation.
• Balance Payment: The remaining balance must be cleared as per the agreed schedule — either 7 days prior to travel or on the first day of arrival at the designated starting point.
• Booking Voucher: Formal hotel vouchers and driver contact details will be shared 24 to 48 hours prior to your journey date.

2. Customised Itinerary & Vehicle Guidelines

• Point-to-Point Service: Dedicated private cabs are provided for the sightseeing itinerary mentioned in your package. Vehicles are not on a 24-hour disposal basis for off-itinerary travel.
• Local Union Cab Restrictions: In select mountainous destinations (such as Rohtang Pass, Solang Valley in Himachal, or Aru/Betaab Valley in Kashmir), local union vehicles or pony rides may be required as per government regulations and are chargeable directly unless explicitly included.
• AC in Hilly Terrains: In compliance with safety standards on steep mountain roads, cab air-conditioning may be turned off while ascending hilly terrain.

3. Weather Conditions & Force Majeure

Namoh Tourism shall not be held liable for any delay, itinerary modification, or cancellation caused by acts of God, unexpected heavy snowfall, landslides, highway blockages, strikes, or government restrictions.

In such unforeseen events, our team will make all best efforts to arrange alternative routes or accommodations. Any additional lodging or transport costs incurred due to natural delays will be borne by the traveler.

4. Identification & Guest Conduct

• All travelers must carry valid government photo identification (Aadhaar Card, Passport, or Voter ID). PAN card is not accepted by hotels as address proof.
• Travelers are responsible for their personal belongings, jewelry, and luggage during the trip.